Returns

REFUND POLICY

We have a 3-day return policy, which means you have 3 days after receiving your item to initiate a return or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

A $30 return shipping fee is charged on all returns. Each return label generated will incur a $30 fee. 

You can contact us for any questions about a return at contact sarahfashionny@gmail.com

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
Please contact us at contact sarahfashionny@gmail.com to initiate an exchange.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Shipping charges are not refunded. Please note, refunds can take up to five business days to be processed. 

 

Our story

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