WE HOPE YOU LOVE YOUR PURCHASE, BUT SHOULD ANY ITEM FAIL TO MEET YOUR EXPECTATIONS, YOU MAY RETURN YOUR MERCHANDISE BY REQUESTING A RETURN AUTHORIZATION (RA) ,WITHIN 3 DAYS OF RECEIVING YOUR ORDER ,FOR AN ONLINE STORE CREDIT ONLY (LESS SHIPPING COSTS AND A 20% RESTOCKING FEE). THE THREE DAY ELIGIBILITY TO REQUEST A RETURN BEGINS ON THE DAY THAT OUR SHIPPING PROVIDER INDICATES THE DRESS WAS DELIVERED TO YOU. WE SHIP ALL ITEMS WITH TRACKING NUMBERS FOR THIS PURPOSE AND WILL GO BY WHAT THE PROVIDER INDICATES AS THE DELIVERY DATE TO YOU. WE ASK THAT ALL RETURNS BE SENT IN PERFECT CONDITION, UN-USED AND UNWORN WITH ALL ORIGINAL TAGS ATTACHED AND PACKAGING INTACT. WE HAVE THE RIGHT TO REFUSE ANY ITEM WE FEEL DOES NOT MEET THESE REQUIREMENTS. PLEASE NOTE THAT YOU CAN ONLY RETURN AN ITEM ONCE. IF WE DEEM AN ITEM HAS BEEN WORN, THE ITEM WILL BE RETURNED TO YOU AND OUR RETURN POLICY NO LONGER APPLIES TO THAT ORDER. NO CREDIT WILL BE ISSUED UNTIL THE ITEMS HAVE BEEN INSPECTED
You can contact us for any questions about a return at con sarahfashionny@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
Please contact us at sarahfashionny@gmail.com to initiate an exchange.